A bid to move Atos assessments to the Disability Resource Centre in Poynters Road has failed.
Disabled people had complained that the sixth floor of Cresta House, in the centre of Luton, was not an appropriate place for work capability assessments being carried out on behalf of the Department of Work and Pensions.
The building has a lift but this cannot be used in an emergency such as a fire.
Mick Dillon, chief executive of the Disability Resource Centre, said: “We said we should have some dialogue so that we could work together,” said Mr Dillon. “People who couldn’t use Cresta House were being sent in taxis to Milton Keynes or Cambridge.
“But in February it ran out of steam and they said they were going to carry on using Cresta House. It’s outrageous.”
MInister for Employment, Mark Hoban MP, said the centre complied with the Equality Act 2010 as Atos provided transport to another centre or would see a claimant at home if Cresta House was unsuitable.