A teacher has told of his “heartache” after a one day car hire ended up costing him £4,400.
Fred Coker, 43, of Villiers Close, Luton, rented a 63 reg Vauxhall Corsa from Enterprise Rent-A-Car but while driving it on the M25 the vehicle lost power and he was forced to pull over.
The car was recovered and Mr Coker was offered a replacement.
A month later the father-of-two was stunned after he received a letter telling him that he should have pulled over 15 minutes before he did and that the car had been “driven on to complete destruction”. Enclosed was an invoice for £3,400– which included a £65 admin fee and £312 for loss of use of the vehicle.
Legal fees have escalated that sum to £4,400.
Mr Coker says he did not notice any warning lights at the time of the incident.
He told the Herald & Post: “Bailiffs turned up at my home on Thursday and demanded that I pay the money or possessions would be taken from me.
“My daughters, who are five and eight, saw that and it has left me emotionally distressed.
“It has kept me up at night.”
Following the breakdown, which occurred in March 2014, Enterprise Rent-A-Car sent the vehicle off for repair at Motorbodies Vauxhall on Kimpton Road.
Engineers could not find the cause of the initial failure, which caused the car to run at a high temperature.
However a report added that a temperature warning light had been on for 14 minutes and 46 seconds at the time of the breakdown and that the vehicle was “driven on to complete destruction”.
It added: “If attention had been paid to the temperature warning light indicated on the instrument cluster, consequential damage could have been saved.”
The damage required the car’s engine to be replaced, which Enterprise Rent-A-Car has held Mr Coker liable for.
A county court judgement in favour of the car hire company was handed down on January 27 but Mr Coker continues to dispute the matter.
He said: “They have claimed there was a warning light, I didn’t see one.
“I honestly know that this is not my fault, the question is what happened to a vehicle registered in February 2014 and that had done only 1,200 miles to develop a fault.
“They did not address the fact that they rented out a car that had a defect or fault but rather I am accused of continuing to drive the vehicle 15 minutes after warning light occurred.
“I don’t deserve this treatment.”
An Enterprise spokesman told the Herald & Post: “Our rental agreement clearly states that drivers must stop using the vehicle and contact us as soon as they become aware of a fault.
“In this instance, we can only conclude that our terms and conditions have been breached and that the damage has been caused by the vehicle being driven when it should not have been.
He added: “Enterprise expects there to be fair wear and tear to its vehicles during the rental period.
“However, when damage is caused by the driver disregarding a warning light, we believe that they should be responsible for the damage to our property.
“When you drive a rental car, you should treat it just as you would your own vehicle.”