A legal firm based in Luton is celebrating after receiving the highest possible accolade from the Law Society.
Pictons Solicitors, based in Dunstable Road, has been awarded the Lexcel Practice Management Standard and use of the Lexel Quality Mark, which denotes that the firm is managed to a high standard and provides excellent client service.
Out of 11,000 solicitors practices in England and Wales, Pictons is among only 10 per cent to have achieved the Lexcel Practice Management Standard.
Sukh Saini, Managing Partner of Pictons, said: “I would like to particularly thank all of our staff who were interviewed during the assessment. Our assessor noted our many strengths as an organisation but those that were particularly noteworthy were in relation to our excellent HR policies and procedures, our employees career development, our Associate Mentoring Scheme, our Corporate and Social Responsibility activities, which include our charity work and involvement in the local communities where we have offices, and our pro-active use of social media to engage with the public. The Lexcel award is a great accolade for us.”
Lexcel accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.
Accredited practices get fewer complaints and claims against them than other practices.