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Trust assessed as ‘good’ for the services offered

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A community trust which provides services in Luton has been assessed as ‘good’ by the Care Quality Commission (CQC).

Cambridgeshire Community Services (CCS) NHS Trust had a comprehensive inspection in May 2014.

Inspectors found patients of CCS NHS Trust which provides a range of health services for people across Cambridgeshire, Peterborough, Luton and Suffolk were consistently treated with compassion, dignity and respect and patients were positive about the experience of receiving care.

Matthew Winn, Chief Executive said: “The Trust Board is delighted with the findings.

“Overall, the CQC assessed our services as “Good” and found a wide range of evidence which demonstrated how our dedicated staff consistently provided high quality care to patients.

“Inspectors also found many examples of very good patient focussed multi- disciplinary working, alongside initiatives to support people at home and avoid patients being admitted to hospital.”

Mandy Renton, Chief Nurse added: “A clear picture of safety was evidenced across most services and care and treatment provided was found to be effectively meeting the needs of patients, families and carers. This is fantastic validation for staff and reflects the CQC’s findings of good clinical leadership.

“Children’s services, community services for adults, end of life care, dentistry and minor injury units were all judged to be good as was the Trust’s performance in providing caring, effective, responsive and well-led services.”

There are three areas for action which include raising staffing levels.


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